THE BLOG Insights from the frontier of AI

Verlingo Perspectives

Expert analysis on AI agents, customer experience, and the future of autonomous support.

Featured Post
Featured Update

AI in Customer Service: What's Actually Working in 2026

As 2026 kicks off, AI has moved beyond the hype cycle into everyday business reality. We break down the data from 1M+ conversations.

Jan 15, 2026 8 min read