A human front desk can cost $3,000+ per month and still goes home at 5. Verlingo agents answer every call and chat, nights and weekends, in 25+ languages for voice and 100+ languages for chat, with predictable monthly pricing and every rate published below.
Every plan is all-inclusive - AI model, speech, phone line, actions, summaries on one balance you can spend on voice or chat in any mix. Create unlimited agents on any plan - you pay for usage, never per agent - and your per-minute rate drops as you grow, printed right on the card.
Your phones and website answered 24/7. We build and launch your first AI agent with you.
A full AI front office: a team of agents that transfer callers to each other - and to your people.
For operators and agencies running fleets of agents - provision, configure, and resell via API.
Verlingo is a full front office: voice + chat, knowledge base, actions, summaries, and hand-offs to your team with full context. You can even run multiple agents that transfer calls to each other - and to your people.
Compliance-heavy conversations need guardrails, audit trails, and contracts - and they're priced on the outcome they deliver, not on minutes. We scope it with you, run a pilot with agreed success metrics, and you decide on the numbers.
Here's what answering the phone actually costs today - and what it costs with an AI agent that never sleeps, never queues a caller, and speaks every language your customers do. And the same agents staff your website chat - the hire nobody budgets for at all.
One shift, one language, sick days, turnover - and your after-hours calls still go to voicemail.
Scripted message-takers billed by the minute. They take a message; they don't book, look up, or resolve.
24/7, 100+ languages, books and resolves in real time, hands off to your team with full context - plans from $29/mo.
Your plan includes one allowance shared across voice and chat - drag to see where you land. Beyond it you pay only the published per-unit rates on your plan's card. No other fees.
One shared allowance, spent on voice or chat in any mix. Beyond it, only the extra is billed - at your plan's published voice rate and $0.02 per AI reply. Human-agent messages are always free; transferred-call time bills at just $0.05/min.
Start free on GrowthEnterprise-grade security and controls, available as you grow.
Every trial runs for 14 days and includes $20 of usage - roughly 66 voice minutes or 1,000 AI chat replies, in any mix, whichever plan you choose. No credit card required. When you upgrade, your agents, knowledge base, and settings carry straight over; if the included usage runs out before the 14 days do, your agents pause until you upgrade - nothing is lost.
Your plan, which includes a monthly allowance you spend on voice or chat in any mix. If you go over, only the extra is billed - at the voice rate printed on your plan's card and $0.02 per AI chat reply. There are no other fees.
No. Every voice plan includes white-glove setup: we build your first agent with you on an onboarding call - knowledge base from your site, your greeting, your transfer rules - and most businesses go live the same day. Prefer to do it yourself? The dashboard is fully self-serve, and the free trial doesn't require a call. On Scale, we'll also rebuild your existing agents from whatever platform you're leaving.
Yes. It covers the AI model, speech recognition, voice synthesis, telephony, phone line, call summaries, and any actions the AI takes during a call - booking, lookups, API calls. No separate vendor bills, no API keys to manage.
Volume. Starter bills overage at $0.3/min, Growth at $0.28, Scale at $0.25 - the same discount a sales rep would negotiate, published on the page instead. Beyond roughly 10,000 minutes a month we go lower again with a committed-use agreement: talk to us.
The AI stops running, so you stop paying the AI voice rate. For the time the caller is connected to your team you pay just $0.05 per minute. Hand-offs between AI agents on your call team stay at the normal voice rate.
Only the AI's replies. Customer messages and your human agents' replies are always free - a full back-and-forth is one flat $0.02, not a per-message tally of both sides.
It's the same agent - same knowledge base, same tools and integrations, same escalation to your team with the full transcript attached. Chat adds a few things voice can't: 100+ languages, links and forms in the conversation, and lead capture that works while you sleep. Plenty of customers run chat-only for months before adding a phone line - the shared allowance covers whichever mix your month turns out to be.
Launch includes one workspace, a real phone number, and a shared allowance worth approximately 28 voice minutes or 500 AI chat replies, in any combination - beyond it, voice bills at $0.35/min all-inclusive. It includes website lead capture and a small "Powered by Verlingo" badge. Upgrade when you need lower per-minute rates, more phone numbers, more simultaneous calls, white-glove setup, and removal of the badge.
Create as many agents as you like on any plan - we charge for usage, never per agent. Phone numbers beyond your plan's included count are $5/mo each, and if you need more simultaneous-call capacity than your plan includes, add concurrent-call lines at $10/mo each - no plan upgrade required. Capacity is a limit, not a charge: you only pay for minutes you actually use.
Each plan has a published retention window, and we purge automatically when it ends: Launch keeps recordings 7 days and transcripts 90 days; Starter 30 days and 180 days; Growth 60 days and 365 days; Scale 90 days and 365 days. Purging removes the audio and verbatim transcripts - your CRM record stays intact: call summaries, durations, contacts, and outcomes are never deleted. Need longer windows, custom retention, or legal hold? That's Enterprise.
Because it isn't a bigger bucket of minutes - it's contracts (BAA, DPA, SLA), compliance guardrails, audit requirements, custom integrations, and pilots with agreed success metrics. That work is scoped per organization. If you just need volume, you don't need Enterprise: the published rates scale as far as you want to take them.
Yes, on Enterprise. Most customers use our built-in telephony so one rate covers everything; teams with their own Twilio account or SIP trunk can bring it, pay their carrier directly, and get a lower per-minute rate covering just the AI and platform.
Top-tier, frontier models on every plan - never quietly downgraded to cheap "flash" or "lite" models to cut costs. Fast, accurate tool calls and on-brand responses.
Yes - change plans or cancel anytime from your dashboard. No contracts, no cancellation fees on self-serve plans.
No credit card. No sales call. Every trial includes $20 of usage - create your agent, put it on your website in minutes, and give it a phone line whenever you're ready.
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