Chat Agents

AI chat agents on
every page.

Drop a chat agent on your site in one line. It answers instantly from your knowledge in 100+ languages, opens tickets when it can't, and hands off to your team in one click — with zero context lost.

80%resolved by AI
1 lineto embed
100+languages
Acme Assistant
Online
One line
embed anywhere
How it works

From question
to resolved.

Your chat agent handles the whole conversation — and knows exactly when to bring in a human.

1

Opens

A visitor opens the widget on your site. The agent greets them instantly, in their own language.

2

Understands

It reads intent across 100+ languages and pulls the right facts from your knowledge base.

3

Answers & acts

It replies accurately, runs tools to fetch data or take action, and opens a ticket if needed.

4

Hands off

When a person is better, it escalates to Live Support — your agent takes over with full context.

Capabilities

Everything you need
to deflect & delight.

Embed in one line

Paste a single snippet and the widget appears on any site or page. No engineering project required.

Grounded in your knowledge

Upload documents or scan your website. Answers come from your real content, so they're accurate and on-brand.

Themed to your brand

Match your colors, logo, and position with a live preview — or generate a palette from your site's URL.

100+ language translation

Understand and reply in the visitor's language automatically — and translate for human agents in Live Support.

Live support handoff

Escalate to a human in one click. Your team sees the full transcript, with typing indicators both ways.

Tools & actions

Let the agent do more than talk — look up an order, notify your team, or trigger a workflow mid-chat.

Under the hood

How a chat agent
comes together.

Build it

Configure, theme, embed

Everything about an agent lives in one editor — its personality, the documents it knows, how it looks, and the actions it can take.

  • Configuration — name, personality, model, and handoff rules.
  • Knowledge base — the docs and pages it answers from.
  • Theme & embed — brand it, then drop it on your site.
ConfigurationKnowledgeThemeEmbedTools
Preview
Online
Hi! I'm your assistant. Ask me anything about pricing, setup, or your account.
Do you support refunds?
Yes — within 30 days. Want me to start one?
When AI isn't enough

Seamless human handoff

The agent knows its limits. The moment a visitor needs a person — or asks for one — it raises its hand and your team steps in without missing a beat.

  • One-click takeover from the Live Support console.
  • Full transcript and context handed to the agent.
  • Live typing indicators — and translation — both ways.
Maria joined
Human agent
A specialist has joined the chat.
Great, thanks!
Use cases

Put it to work.

Support

Website support

Deflect the routine 24/7 — order status, how-tos, account questions — and escalate only what needs a human.

Sales

Lead capture

Engage visitors the moment they're curious, answer pre-sale questions, and capture qualified leads.

Onboarding

Setup & guidance

Walk new users through setup with answers pulled straight from your docs and guides.

Deflection

Docs & FAQ

Turn your help center into a conversation — instant answers instead of search-and-scroll.

Commerce

Order & account

Look up orders, check status, and handle account questions with tools wired to your systems.

Global

Multilingual support

Serve every visitor in their language without hiring for each one — translation is built in.

Launch a chat agent
on your site today.

Build it in minutes, theme it to your brand, and embed it with one line — no credit card required.

Start free
Need phone calls too? Explore Voice Agents →