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FAQs
Frequently Asked Questions
Get answers to common questions about our voice translation service

General

Verlingo is an AI-powered real-time voice translation service that enables users to conduct multilingual phone conversations without the need for apps or downloads. By simply dialing in, users can access live interpreters in over 50 languages.

Verlingo acts as a seamless third-party participant on your call, always listening and ready to translate in real time. Once you add Verlingo to your call, you and the other party simply speak as you normally would—taking turns in conversation. As one person speaks, Verlingo listens, then instantly translates and delivers the message in the other participant’s chosen language. This turn-by-turn approach ensures clear, accurate, and natural communication for everyone on the call.

1. Dial your interpreter's phone number directly:
For on-the-go situations, you can directly dial our interpreter service. Either call our service first and then merge in your contact, or add our interpreter to an ongoing call using your phone's conference feature. Once connected, our AI will automatically detect the spoken languages and provide instant, real-time translation.

2. Website button:
Enhance your website by adding our interpreter service as a clickable button. They pick the language they speak, and enter their phone number. A call is initiated to our service, connecting them with our AI interpreter. This feature is ideal for businesses aiming to offer immediate translation support to their customers, ensuring seamless communication across language barriers.

3. Outgoing Web Dailer for Conference Calls:
From your Verlingo dashboard, effortlessly start a call by selecting your desired language. Our platform will simultaneously dial all participants, including yourself, and connect everyone to a real-time AI interpreter. Experience smooth, multilingual communication without the need for additional apps or downloads, or your parties requiring internet connectivity.

We support over 50 languages, including English, Spanish, French, German, Mandarin, Japanese, Korean, Russian, Arabic, Portuguese, Hindi, and many more. Our Professional and Ambassador plans offer the full range of languages, while our Essential plan supports up to 3 languages of your choice.

The full list of languages includes Afrikaans, Arabic, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Maori, Marathi, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Welsh

No, Verlingo operates entirely through phone calls. There's no need to download or install any applications.

Features & Functionality

Yes, Verlingo can be used for conference calls. Depending on your subscription plan, you can add multiple participants and have the AI interpreter facilitate the conversation.

Yes, Verlingo offers automatic transcriptions and call recordings (depending on your plan), which are accessible through your dashboard for review and reference.

Our AI-powered translation system delivers high accuracy for common languages and everyday conversation. The system is context-aware, meaning it understands the flow of conversation and translates with appropriate tone and nuance rather than just word-for-word.

Yes, Verlingo employs enterprise-grade encryption and robust privacy measures to ensure that all conversations remain secure and confidential.

Pricing & Plans

Verlingo offers plans found here: Pricing plans

Yes, Verlingo offers 30 minutes of free credits to new users, allowing you to experience the service without any initial commitment.

Billing is based on your chosen subscription plan and the duration of your calls. You can monitor your usage and manage your billing through the Verlingo dashboard.

Verlingo is ideal for business meetings, customer support, travel and tourism, education, healthcare, and conferences & events—anyone needing seamless multilingual communication.

Use Cases

Yes, Verlingo offers a "Call with a live interpreter" button that can be added to your website, allowing visitors to initiate calls directly.

To begin, click the Get Started button below, choose a plan, register your phone number, and start using the service. No credit card is required for the initial trial.

Get Started

You can reach out to Verlingo through their contact form on the website, selecting the appropriate subject for your inquiry.

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